Since personalised jewellery orders are custom made based on your requirement, we are not able to cancel this order as once we start working on it, we cannot reverse the process. So we strongly recommend that you place the order very carefully double checking the finish, spelling and character case.

That said, we do allow a one hour window for you to cancel your personalised jewellery order from the time of order placement. Any orders which do not get cancelled in 1 hour of the order placement would not be cancellable.