All personalised jewellery orders are custom made, which means that these are not ready with us and we make them from scratch once we receive your order. In addition, each order goes through a 3-step QC process to ensure that only the best quality products reach you. Therefore, it takes us about 14 days just to get the product ready. In addition, there is some more time (5-7days) that our deliver partners need to deliver the order to you.

Please note that all personalised jewellery is made to order and therefore once you place the order with us, it takes us about 14 days to prepare the jewellery, QC it, and get it ready for dispatch. Delivery takes another 4-6 days on average. So overall, delivery of a personalised jewellery order takes about 21 days.