My coupon code is not working what can I do?

Faq ID : 8904 11 Mar, 2022 15:21 Giva Coupons
  • Please note all our coupon codes are cases sensitive, so in case your code is not working, please double check if the letters are in the correct case.
  • Some coupons have an expiry date, so it is also possible that you may be using a coupon post expiry, in which case the coupons will not work.
  • Come coupons are also applicable only on certain products/collections, this might also be a reason that your code is not working.
  • Once you have checked all of the above and your code is still not working, please reach out to us at care@giva.co and we will do our best to help!
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I forgot to add my coupon code while placing the order. What should I do?

Faq ID : 8903 11 Mar, 2022 15:20 Giva Coupons

No coupon? No problem!

You can reach out to us on email us at care@giva.co or call (+91) 080-4718 9504, you just need to confirm your order number and email ID, and we'll be happy to help you get the discount!

Please note that you cannot club multiple coupons in one order. Also, if your coupon has expired, we might not be able to help you, though we will try our best.


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Can I combine multiple coupons?

Faq ID : 8902 11 Mar, 2022 15:18 Giva Coupons

Unfortunately, we do not allow you to combine multiple discount codes for one order. A lot of our discount codes are short term festival/season based discounts and hence, come with an expiry date. Even if we do run 2 concurrent coupons, we currently do not offer them in combination. For more queries around coupons, you can reach out to us at  care@giva.co and we're happy to assist!