• We intend to make the purchase as simple and as seamless for you as possible.
• We accept all major modes of payment including credit cards, debit cards, cash on delivery (COD), bank transfer, UPI and so on.
• We also offer card-less EMI through Sezzle and Zest Money. However, at this time, we do not accept any international cards. 
  
• If you have any queries about payment modes, do reach out to us at care@giva.co and we'll help you out.

You should receive an order and payment confirmation via email and text message within 5 minutes of completing your payment. In rare cases, your order may not get synced immediately. In these cases, it may take up to 24 hours to receive your confirmation. However, if you do not receive an order confirmation within 24 hours, it is possible that your order might not have been created on account of a technical issue either at our end or at the payment gateway's end. In such cases, please do not worry, drop us an email with the details of your payment at care@giva.co and we will do our best to assist you further!

Absolutely not! All prices shown on our website are inclusive of taxes. Shipping is free! What you see on the website is what you pay.

In case you are asked to pay anything extra, please report to us ASAP and we will do our best to help you!

• Once you have made the payment, please allow us upto 10-15 minutes to receive an order confirmation email/text message.
• In case you do not receive any confirmation within 24 hours please let us know and we will help you.
• If the amount has been debited, and we have received it, we will manually create your order and ship it out.
• If the amount has not reached us, the payment gateway will automatically return the amount to your original payment source in 5-7 working days.